At Virtual House Flip by Shipyard Media, safeguarding the privacy of our users is our top priority.

This Privacy Policy explains how Shipyard Media ("we," "us," or "our") collect, use, and disclose your personal information when you interact with our websites and services. We value your privacy and are committed to protecting your personal information. By using our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

1. Information We Collect

We may collect various types of personal information from you when you visit our websites, use our services, or communicate with us. The information we collect may include:

Contact information: We collect your name, email address, interests, gender, age, and profile information.
Account registration information: Information you provide when creating an account, such as username, password, and profile information.

- Payment and billing information: Information necessary to process payments and fulfill orders, including credit card details and billing addresses.

- Demographic information: Optional information such as age, gender, and location.

- Usage information: Information about your interactions with our websites and services, including IP address, browser type, referring/exit pages, date/time stamps, and website navigation patterns.

Cookies and similar technologies: We may use cookies and similar technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve our services and enhance your experience. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may impact your experience on our websites.
Additional Data: We gather the information and content you submit on our website, including photos, text prompts, preferences, comments, reviews, searches, project details, and style preferences. For purchases, we collect necessary information like phone number, address, and payment method. When you communicate with us or others on our platform, we may collect communication details, including call time and duration. Participation in surveys, contests, or promotions involves the collection of provided information. Engaging with our social media pages may result in the collection of personal information you provide, and social media platforms may provide aggregated information and analytics.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

- Providing and improving our services: We use your information to deliver our services, personalize your experience, and enhance the functionality and performance of our websites and services.

- Processing payments and fulfilling orders: We require certain information to process payments, verify transactions, and fulfill orders for products or services.

- Communication: We may use your contact information to communicate with you about your account, provide customer support, respond to your inquiries, and send you important service-related notifications.

- Analyzing usage and trends: We may analyze user behavior and trends to understand how our websites and services are being used, gather demographic information, and improve our offerings.

- Preventing fraudulent activity and ensuring security: We employ measures to detect and prevent fraudulent activity, unauthorized access, and potential security breaches.

- Legal compliance: We may process your information to comply with applicable laws, regulations, or legal obligations.

3. Information Sharing and Disclosure

We may share your personal information with the following entities:

- Service providers and partners: We may engage third-party service providers and partners to assist us in delivering our services and performing related functions. These entities have access to your personal information only as necessary to fulfill their obligations to us and are contractually obligated to maintain its confidentiality and security.

- Legal requirements: We may disclose your personal information in response to lawful requests by public authorities, such as government agencies, to comply with applicable laws, regulations, or legal processes.

- Protection of rights and property: We may share your personal information when we believe it is necessary to protect our rights, safety, or property, or that of others.

- Business transactions: In the event of a merger, acquisition, consolidation, sale of assets, or other corporate restructuring, your personal information may be transferred as part of the transaction. We will provide notice and seek your consent if required by applicable laws.

- With your consent or as otherwise described: We may share your personal information with your consent or as otherwise described to you at the time of collection.

4. Third-Party Websites and Services

Our websites may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy applies only to our websites and services. We are not responsible for the privacy practices of third-party websites or services. We encourage you to review the privacy policies of those third parties before providing any personal information or using their services.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your personal information when it is no longer needed for the purposes for which it was collected.

6. Security

We take reasonable measures to protect the security and integrity of your personal information. However, please note that no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately.

7. Your Choices and Rights

You have certain rights and choices regarding your personal information:

- Access and update: You can access and update your personal information by logging into your account or contacting us directly. Please ensure that your personal information is accurate and up to date.

- Marketing communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the communication or by contacting us.

- Cookies: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may impact your experience on our websites.

- Legal rights: Depending on your jurisdiction, you may have certain rights regarding your personal information, such as the right to access, rectify, or delete your data. Please contact us to exercise your rights.

8. Children's Privacy

Our websites and services are not intended for children under the age of 14. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove the information from our systems.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices and services. We will notify you of any material changes by posting the updated Privacy Policy on our websites or through other communication channels. We encourage you to review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Shipyard Media

Address: 316 Olive Avenue #84, Huntington Beach, CA 92648

Email: mark@shipyard.media

Phone: 714-745-6164